Last Updated: 23 April, 2025

PayRazo (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle your data when you use our website, products, and services.

1. Information We Collect

We collect information necessary to provide secure and efficient payment services.

a. Personal Information

• Full name
• Email address
• Phone number
• Government-issued identification (for verification)

b. Business Information

• Business name and registration details
• Tax identification numbers
• Business address and ownership details

c. Transaction Data

• Payment details (amount, date, method)
• Customer transaction history
• Billing and settlement information

d. Technical & Usage Data

• IP address
• Browser type and device information
• Website usage and interaction data

2. How We Use Your Information

We use collected data for legitimate business purposes, including:

• Providing and maintaining our payment services
• Processing transactions and settlements
• Verifying identity (KYC/KYB)
• Detecting and preventing fraud or unauthorized activity
• Complying with legal and regulatory requirements
• Improving platform performance and user experience
• Communicating important updates and support information

3. Legal Basis for Processing

We process your information based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests (e.g., fraud prevention, service improvement)

4. Data Sharing & Disclosure

We respect your privacy and do not sell your personal data.

We may share your data only in the following cases:

• With regulated financial institutions and payment partners
• With service providers (e.g., cloud hosting, analytics)
• With regulatory authorities, law enforcement, or government bodies when required
• During business transfers (e.g., merger, acquisition)

All third parties are required to handle your data securely and in compliance with applicable laws.

5. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

6. Data Security

We and our service partners implement commercially reasonable security measures to protect your data, including:

• Encryption of sensitive data (in transit and at rest)
• Secure servers and infrastructure
• Access controls and authentication mechanisms
• Continuous monitoring for vulnerabilities and threats

While we take all reasonable precautions, no system is completely secure.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Remember user preferences

You can manage or disable cookies through your browser settings. However, some features may not function properly without them.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request a copy of your data (data portability)

To exercise your rights, contact us at: support@payrazo.com

9. International Data Transfers

If you access our services from outside our operating region, your data may be transferred and processed in other countries. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing data.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data:

Email: support@payrazo.com
Address: Miami, Florida, USA